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Downloadable Guides

Downloadable Guides Below are OnStar Owner's Guides and our Subscription Service Agreement that you may download, print, and store in your vehicle for easy access. Adobe Acrobat plug-in is required. Click here to get plug-in.
How-To Guides
OnStar Quick Reference Guide
To learn how to use the basic features of your OnStar system including wireless service, get into your vehicle and push the Hands-Free Calling Button. When the system says "Ready," say "Dial."

*Except: Saab 9-3, 9-5, Pontiac G8 and Vibe, and Saturn Astra, use option #2.

Voice Recognition Tips
Download this one-page sheet to get tips on how to store phone numbers and use calling commands to make the most of hands-free, voice-activated calling.
Three-Button System
Download this one-page snapshot of the three-button system to learn the function of each button.
Owner's Guides
Determine which Guide you need for your vehicle by following the steps below:
  1. Get into your vehicle and push the Hands-Free Calling Button.
  2. When the system says "Ready," you say "Dial."
    Note: If your system is active but you don't hear a response when you push the Hands-Free Calling Button, your equipment is not enabled for Hands-Free Calling.
  3. Remember the system response so you can download the correct guide:
*Except: Saab 9-3, 9-5, Pontiac G8 and Vibe, and Saturn Astra, use option #2.