Helpful Info

This is the first place to find answers to the most common questions asked about OnStar. If you have a question that is not addressed here, please contact us or call us directly at 1.888.4.ONSTAR (1.888.466.7827). Or if you are an OnStar subscriber, push the blue OnStar button in your vehicle.

Why Do I Need OnStar?

Subscription Transfers

How Do I Get OnStar?

OnStar Vehicle Diagnostics

How Do I Use OnStar?

Analog-to-Digital Transition

> How Do I Pay For OnStar?

Plans and Services

OnStar Turn-by-Turn Navigation

Crisis Assist

How Do I Pay For OnStar?

Q1.	How do I pay for my OnStar service?
A1.	You can push the blue OnStar button in your vehicle and an Advisor will help you, or you can call 1.888.4.ONSTAR (1.888.466.7827).
Q2.	Do I have to pay every year?
A2.	To continue enjoying the safety and convenience of OnStar annually, you must pay your subscription each year or you can purchase a multi-year subscription. A convenient way to ensure uninterrupted service is to place a valid credit card on file with OnStar. Then you can be billed monthly until you tell OnStar you would like to stop. If you do not pay your subscription and the OnStar system in your vehicle is then deactivated, you will not be able to contact OnStar for help when you need it. Call 1.888.4.ONSTAR (1.888.466.7827) to find out how you can save on a multi-year subscription.