OnStar Services
Only OnStar combines state-of-the-art technology with the personal assistance of knowledgeable, caring Advisors to help bring you peace of mind on the road. Get details on each of the OnStar services below.* And if you're a subscriber, you can push the blue OnStar button to speak to an Advisor for more information. If you're not a subscriber, we encourage you to visit a dealer and ask for an automated demonstration.
-
OnStar Vehicle Diagnostics1
Get automatic vehicle updates sent via monthly email reports at no additional cost. You can also get GM Goodwrench On Demand Diagnostics checks — just push your blue button.
-
OnStar Turn-by-Turn Navigation2
OnStar Turn-by-Turn Navigation is the simplest and smartest navigation system and part of OnStar's award-winning Directions & Connections Plan. Through voice-guided directions, it can help you find your way to an address, business or practically any destination using our database of over 10 million points-of-interest. Stopping to ask for directions, fumbling with maps or printing out web directions are a thing of the past.
-
Automatic Airbag Deployment Response3
In the event that your front air bags deploy, your vehicle automatically sends a signal to OnStar and an Advisor will attempt to contact you in the vehicle. If you do not respond, the Advisor will automatically contact a nearby emergency services provider with your vehicle location.
-
Emergency Services
In an emergency, push the red OnStar emergency button and we can quickly contact a nearby emergency service provider with your location and request for help.
-
Crisis Assist
During severe weather, natural disasters, or other crisis events, push your red or blue OnStar button to access additional services.
-
Remote Door Unlock
Just call 1.888.4.ONSTAR (1.888.466.7827) and provide the OnStar Advisor with your account number and PIN, and an Advisor can send a signal to unlock your door (if available on your vehicle).5 If you are a TTY user, please call us toll free at 1.877.248.2080 or email us at TTY@onstar.com for assistance.
-
Roadside Assistance
Whether you need gas, a tire changed, or your car towed, an OnStar Advisor can contact help on your behalf.
-
AccidentAssist
An accident can be a traumatic experience, so trust an OnStar Advisor to help guide you through it.
-
Remote Horn And Lights
OnStar can flash your exterior lights and sound your horn if you are having trouble locating your vehicle.
-
Driving Directions
Get Driving Directions to practically any destination via a live OnStar advisor. (Not available with Safe & Sound Plan.)
-
RideAssist
An Advisor can help you find a ride home when you're unable to drive yourself. (Not available with Safe & Sound Plan.)
Plans & Services
Click on a plan for further details on included services, payment schedules, and more.
*OnStar services require vehicle electrical system (including battery), wireless service and GPS satellite signals to be available and operating for features to function properly. Subscription Service Agreement required. Call 1.888.4ONSTAR (1.888.466.7827) or visit onstar.ca for OnStar's Terms and Conditions, Privacy Statement and system limitations and details.
1Available on 2004 MY & newer GM models equipped with the GM Oil Life System. Diagnostics not available on Cadillac Catera, Pontiac Vibe, Saab 9-3 and 9-5 and 2008 Saturn ASTRA. Diagnostic services vary on Cadillac SRX V8, Saturn VUE, ION and L-Series, Chevy Silverado diesel and GMC Sierra diesel. For details, call 1-888-4-ONSTAR (1-888-466-7827) or press your blue button.
2Antilock braking system and Directions & Connections Plan required and is not available in certain areas. Click here for coverage map.
3Not available on recreational vehicles.
4Ability to locate stolen vehicles varies with conditions.
5Remote door unlock success varies with conditions. Not available on Saab 9-5, and 2000-2006 9-3 models.
Back to top