Fleet Information Center

GM is the only automotive manufacturer committed to offering a full range of cars, trucks, and SUVs with GM continuous safety: protection before, during, and, thanks to OnStar, after a vehicle collision. Use the resources listed below to get practical information about OnStar offerings for Fleet customers.

The following 2008 OnStar-equipped vehicles are available to order:

• OnStar Fleet Master Account Agreement Form (pdf)
• OnStar Business Vehicle Manager sample driver letter (pdf)

• How does a driver make a payment on his or her account?

  There are several ways your drivers can make a payment on an individual subscription:

  1. Simply press the OnStar button in his/her vehicle and ask to pay for his/her subscription
  2. Call OnStar at 1.888.4ONSTAR
  3. Respond to a payment notice received in the mail
• Can OnStar handle group payment?

  Yes, OnStar can handle group payments. The Fleet administrator can send a list of VINs and payment selections to:

  OnStar Fleet & Commercial Operations
  400 Renaissance Center
  P.O. Box 400
  482-D33-C32
  Detroit, MI 48265-4000

  OnStar will invoice the customer and the new package will begin when a payment is received. If you have further questions, feel free to call 313.667.0902 or 313.667.0903.

• Should a driver close his/her OnStar account when the vehicle is disposed of?

  Yes. A driver can just push the blue OnStar button and tell the Advisor to close his/her OnStar account.

• Can OnStar handle group deactivations?

  Yes, OnStar can handle group deactivations. The Fleet administrator can send a list of VINs to:

  OnStar Fleet & Commercial Operations
  400 Renaissance Center
  P.O. Box 400
  482-D33-C32
  Detroit, MI 48265-4000

  If you have further questions, feel free to call 313.667.0902 or 313.667.0903.

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