ONSTAR | PLANS & SERVICES | EMERGENCY & SECURITY SERVICES

AUTOMATIC CRASH RESPONSE²

Automatic Crash Response is built-in to your vehicle and allows us to send help right to you — even if you can't ask for it.

In a crash, built-in vehicle sensors can automatically alert an OnStar Advisor
An Emergency Advisor is immediately connected into your vehicle to see if you need help
Even if you’re hurt and can’t respond, the Advisor knows your exact location through GPS technology and can request help be sent right away
The Advisor also provides critical crash data to the responders so they are better prepared to help you when they arrive at the scene

Find out which vehicles are equipped with Automatic Crash Response

EMERGENCY

EMERGENCY SERVICES

If you or someone else need emergency help, one push of the red emergency button connects you to a live Emergency Advisor, 24 hours a day, 7 days a week. Using GPS technology, the Advisor can pinpoint your exact location and request that police, fire or medical support is sent — and stay on the line with you as long as necessary or until help arrives on the scene.

CRISIS ASSIST

During severe weather or natural disasters, a Crisis Advisor can provide evacuation routes, connect you to loved ones, and help you find food, water, medical supplies, or shelter locations. Learn more.

HELP US HELP YOU

Add or update your emergency contact information so we can provide it to emergency responders, if requested.

TAKE ADVANTAGE OF EVERYTHING ONSTAR HAS TO OFFER

Watch our full line of service videos to see what OnStar can do for you.

SECURITY

STOLEN VEHICLE ASSISTANCE

Featuring New Remote Ignition Block and Stolen Vehicle Slowdown®3

Once you report your vehicle stolen, Onstar can use GPS technology to pinpoint its exact location and provide it to authorities to help with its quick and safe recovery. Remote Ignition Block and Stolen Vehicle Slowdown are two industry exclusive technologies available on select 2009 and 2010 vehicles. Remote Ignition Block can prevent the vehicle from being re-started once the engine has been turned off, and if the vehicle is still moving, Stolen vehicle Slowdown can slow-down the stolen vehicle to an idle speed.

ROADSIDE ASSISTANCE⁴

Whether you're out of gas, need a tire change or a tow, simply push your OnStar button and an Advisor can direct a service provider to your exact location to help you. Unlimited, 24/7 Roadside Assistance is included with your OnStar subscription.

REMOTE SERVICES

Call 1.888.4.ONSTAR (1.888.466.7827) and provide your account and verification information to an Advisor.

Remote Door Unlock⁵

If you’re locked out of your vehicle, an Advisor can send a remote signal to quickly unlock your door, so you can get back on your way. Remote Door Unlock saves you time and money by avoiding the need for
a locksmith.

Remote Horn & Lights

If you can’t remember where you parked, an OnStar Advisor can remotely sound your horn and flash your lights to help you quickly locate your vehicle.

¹OnStar services require vehicle electrical system (including battery), wireless service and GPS satellite signals to be available and operating for features to function properly. OnStar acts as a link to existing emergency service providers. Subscription Service Agreement required. Call 1.888.4.ONSTAR (1.888.466.7827) or visit onstar.ca for OnStar's Terms and Conditions, Privacy Statement and details and system limitations. Additional information can be found in the OnStar Owner's Guide. OnStar offers service only through equipment that operates on the digital network.

²Automatic Crash Response is available on select 2007 and newer GM models.

³Ability to locate stolen vehicles varies with conditions.

⁴Roadside Service provided by Professional Dispatch Group (PDG).

⁵Remote door unlock success varies with conditions. Not available on Saab 9-5, and 2000-2006 9-3 models.