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TTY SERVICE FOR SELECT 2007 AND 2008 GMŪ VEHICLES
OnStar1 is constantly working to help make GM vehicles safer and more convenient to drive. Which is why OnStar has partnered with GM Mobility to offer TTY services on select 2007 and newer model year vehicles to deaf, hard of hearing, and speech-impaired subscribers at little or no additional cost.
  • Benefits of OnStar and TTY
    With this service, deaf, hard of hearing, and speech-impaired subscribers have 24/7 access to TTY Advisors through the blue OnStar button and the red Emergency button. Also, access to OnStar's Hands-Free Calling capability2 is made available through the dial pad.
  • GM Vehicles Equipped with OnStar TTY Services*
    View the list of 2007 and newer vehicles that are currently eligible for this TTY service and equipment.
  • Obtaining TTY Equipment
    Learn the simple process for ordering equipment through your GM dealer at little or no additional charge.
  • Helpful Links
    Use additional resources for more information on TTY capabilities.
See how it works.
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Benefits of OnStar and TTY services
Eligible 2007 and newer OnStar-equipped GM vehicles will offer TTY users 24/7 access to TTY-trained Advisors who can provide most of OnStar's safety, security, and convenience services. The following services can be accessed using your TTY equipment:
  • Automatic Crash Response
  • Emergency Services
  • Stolen Vehicle Assistance3
  • Remote Door Unlock4
  • Roadside Assistance
  • OnStar Vehicle Diagnostics5
  • Access to Hands-Free Calling capability6

Simply let the dealer know you'd like this equipment when you're shopping for your new eligible OnStar equipped GM vehicle, and it can be installed before you pick it up.

Click here for more details on the GM Mobility program7.

GM Vehicles Equipped with OnStar TTY Services
The OnStar TTY service is available on 2007 and newer GM vehicles, except the 2007 Saturn ION and Saturn VUE, and the 2007, 2008, 2009 Pontiac Vibe.

Obtaining TTY Equipment
It's easy to order your TTY equipment:
  • Step 1 — Print the GM Mobility Reimbursement Program with OnStar Form and take it with you to a GM dealership.
  • Step 2 — Select an eligible 2007 or newer GM vehicle. Your dealer or retailer will order and install the OnStar TTY equipment.
  • Step 3 — Take delivery of your vehicle. Together with your dealer or retailer, complete the GM Mobility Reimbursement Program8 application form. Submit the application to GM Mobility program headquarters. Click here to view eligibility requirements.

Helpful Links
Use these additional resources for more details about OnStar, GM vehicles, TTY services, and more.

1 OnStar services require vehicle electrical system (including battery), wireless service and GPS satellite signals to be available and operating for features to function properly. Subscription Service Agreement required. The U.S. Federal Communications Commission (FCC) ruled that wireless carriers will no longer be required to support the analog wireless network beginning in 2008. As of January 1, OnStar plans to offer service only through equipment that operates on the digital network which may require the purchase of a system upgrade for eligible vehicles. Click here for Frequently Asked Questions. Call 1.888.4.ONSTAR (1.888.466.7827) or browse this site for OnStar's Terms and Conditions, Privacy Statement, and system limitations and details. Additional information can be found in the OnStar Owner's Guide.

2OnStar Hands-free Calling requires a Hands-Free Calling enabled vehicle, existing OnStar service contract and prepaid minutes or enrollment in a shared minutes plan. Not available in certain markets. Calls may be made to the U.S. only.

3Ability to locate stolen vehicles varies with conditions.

4Remote door unlock success varies with conditions. Not available on Saab 9-5 and 2000-2006 Saab 9-3 models.

5Available on 2004 MY & newer GM models equipped with the GM Oil Life System. Diagnostics not available on Pontiac Vibe, Saab 9-3 and 9-5. Diagnostic services vary on Cadillac SRX V8, Saturn VUE, Ion and L-Series, Chevy Silverado diesel and GMC Sierra diesel. For details, call 1.888.4.ONSTAR (1.888.466.7827) or press your blue button.

6Federal, state, and local taxes, and other fees and surcharges may apply. Prices/packages subject to change. Minutes begin when you place a call (after you dial) or receive a call and stop shortly after the call ends. Minutes are also used for calls that fail to connect and last more than 10 or 35 seconds (depending on equipment). Minutes are rounded up to the next full minute.

7Under the GM Mobility Reimbursement Program, a customer will be reimbursed up to $1,000 of the cost of any eligible aftermarket adaptive equipment when installed (or reinstalled) on any eligible purchased or leased new vehicle manufactured by GM, including Buick, Cadillac, Chevrolet, GMC, HUMMER, Pontiac, and Saturn divisions. To take advantage of the GM Mobility reimbursement program, vehicle must be adapted within 12 months of the date of purchase/lease and a claim must be submitted within 90 days of the date of adaptation. Other program rules apply.

8This Reimbursement Program guide and application are valid for eligible new and unused 2006, 2007, and 2008 model year GM vehicles delivered between 10/1/06 and 9/30/08. Please call the GM Mobility Assistance Center at 1-800-323-9935/ TTY 1-800-833-9935 with any questions.

*OnStar TTY services are only available in the US.

These program guidelines have been made available to all authorized GM dealers/retailers. To use this offer on leased vehicles, lessor's written approval must be obtained prior to adapting vehicle. Most fleet vehicles, with the exception of daily rentals, are compatible with the GM Mobility Reimbursement Program incentive. Used vehicles and vehicles obtained by GM dealers/retailers through auction are NOT eligible for the GM Mobility Reimbursement Program. General Motors reserves the right to modify or terminate this program without notice.


Helpful Info
TTY FAQs
For more information about obtaining a TTY device, contact OnStar at 1.877.248.2080 or email us at tty@onstar.com.