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Use the links on this page to contact us online at anytime or push the blue OnStar button to speak to a trained Advisor, available 24 hours a day, 7 days a week. For assistance with technical concerns, call 1.888.4.ONSTAR (1.888.466.7827), Monday-Friday, 6 a.m.-Midnight (12 a.m.) EST.

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By mail:
OnStar Subscriber Services
PO Box 1027
Warren, MI 48090-1027

You can submit a request in writing for documentation of your OnStar service record. OnStar will respond to you within 12 business days upon receipt of your written request. Send your written request to:

OnStar
Attention: Records Request
PO Box 1027
Warren, MI 48090-1027
By telephone:
1.888.4.ONSTAR (1.888.466.7827)
TTY Users Only (Deaf, hard-of-hearing, or speech impaired):
Send us an email
1.877.248.2080
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