Customer Service

OnStar Online Customer Service: Quick Answers — Just a Click Away

Getting Started
New to OnStar? Get familiar with the basics and find vehicles equipped with OnStar.

OnStar Services Demo
Learn how OnStar is giving GM drivers greater confidence on the road.

Hands-Free Calling
Get the most out of one of OnStar's most unique, voice-activated features.

Renewal & Billing
Get tips on payment options and the best way to keep your service active.

Turn-by-Turn Navigation
Find out if your vehicle is equipped, and see how this innovative new service works.

Analog-to-Digital Transition
Learn how this FCC ruling might affect certain OnStar-equipped vehicles.

OnStar Vehicle Diagnostics
Take advantage of this monthly email report on your car's key operating system.

Plans & Services
View the comprehensive range of services included in each OnStar subscription plan.

Already an OnStar subscriber? Information about how to use OnStar's services and other subscriber specific materials available by download or mail.
Want to know more about OnStar? Brochures about OnStar's products and services available by download or mail.