OnStar Services

Only OnStar combines state-of-the-art technology with the personal assistance of knowledgeable, caring Advisors to help bring you peace of mind on the road. Get details on each of the OnStar services below.* And if you're a subscriber, you can push the blue OnStar button to speak to an Advisor for more information. If you're not a subscriber, we encourage you to visit a dealer and ask for an demonstration.

OnStar Vehicle Diagnostics
Get automatic vehicle checks sent via monthly email reports at no additional cost. You can also get GM Goodwrench On Demand Diagnostics checks — just push your blue button.¹

OnStar Turn-by-Turn Navigation²
OnStar Turn-by-Turn Navigation is the simplest and smartest navigation system and part of OnStar's award-winning Directions & Connections Plan. Through voice-guided directions, it can help you find your way to an address, business or practically any destination using our database of over 10 million points-of-interest. Stopping to ask for directions, fumbling with maps or printing out web directions are a thing of the past.
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Automatic Airbag Deployment Response³
In the event that your front air bags deploy, your vehicle automatically sends a signal to OnStar and an Advisor will attempt to contact you in the vehicle. If you do not respond, the Advisor will automatically contact a nearby emergency services provider with your vehicle location.
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Emergency Services
In an emergency, push the red OnStar emergency button and we can quickly contact a nearby emergency service provider with your location and request for help.
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Crisis Assist
During severe weather, natural disasters, or other crisis events, push your red or blue OnStar button to access additional services.

Stolen Vehicle Location Assistance
If you report your vehicle stolen, OnStar can work with authorities to attempt to locate your vehicle.⁴
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Remote Door Unlock
Just call 1.888.4.ONSTAR (1.888.466.7827) and provide the OnStar Advisor with your account number and PIN number, and an Advisor can send a signal to unlock your door (if available on your vehicle).⁵ If you are a TTY user, please call us toll free at 1.877.248.2080 or email us at TTY@onstar.com for assistance.

Roadside Assistance
Whether you need gas, a tire changed, or your car towed, an OnStar Advisor can contact help on your behalf.

AccidentAssist
An accident can be a traumatic experience, so trust an OnStar Advisor to help guide you through it.

RideAssist
An Advisor can help you find a ride home when you're unable to drive yourself. (Not available with Safe & Sound Plan.)

Information/Convenience Services
Call for restaurant recommendations, hotel locations, and more. (Not available with Safe & Sound Plan.)

Remote Horn And Lights
OnStar can flash your exterior lights and sound your horn if you are having trouble locating your vehicle.

Virtual Advisor
Use OnStar Hands-Free Calling minutes to connect with Virtual Advisor⁶ for local traffic, weather, and stock updates. Virtual Advisor is not available with The Nationwide Plan with OnStar^®, except with new 2005 model year Cadillac vehicles.

Driving Directions
Get Driving Directions to practically any destination via a live OnStar advisor. (Not available with Safe & Sound Plan.)
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Plans & Services

Click on a plan for further details on included services, payment schedules, and more.

*OnStar services require vehicle electrical system (including battery), wireless service and GPS satellite signals to be available and operating for features to function properly. Subscription Service Agreement required. Call 1.888.4.ONSTAR (1.888.466.7827) or visit onstar.com for OnStar's Terms and Conditions, Privacy Statement and system limitations and details. Additional information can be found in the OnStar Owner's Guide.

¹Available on 2004 MY & newer GM models equipped with the GM Oil Life System. Diagnostics not available on Cadillac Catera, Pontiac Vibe, Saab 9-3 and 9-5 and 2008 Saturn ASTRA. Diagnostic services vary on Cadillac SRX V8, Saturn VUE, ION and L-Series, Chevy Silverado diesel and GMC Sierra diesel. For details, call 1-888-4-ONSTAR (1-888-466-7827) or press your blue button.

²Antilock braking system and Directions & Connections Plan required and is not available in certain areas. Click here for coverage map.

³Not available on recreational vehicles.

⁴Ability to locate vehicles varies with conditions.

⁵Remote door unlock success varies with conditions. Not available on Saab 9-5, and 2000-2006 9-3 models.

⁶Calls to Virtual Advisor are charged in the same manner and at the same rate as calls using OnStar Hands-Free Calling. Note: The Nationwide Plan with OnStar^® is not compatible with Virtual Advisor except on new, model-year 2005 and 2006 Cadillac vehicles. OnStar Hands-Free Calling–enabled vehicle, existing OnStar service contract, and prepaid calling minutes required. Available in most markets. OnStar voice recognition system may not work with some voices. Traffic service available in most major markets.