Fleet Information Center

GM is the only automotive manufacturer committed to offering a full range of cars, trucks, and SUVs with GM continuous safety: protection before, during, and, thanks to OnStar, after a vehicle collision. Use the resources listed below to get practical information about OnStar offerings for Fleet customers.

For additional helpful information about Fleet programs and resources, visit GMFleet.com.

The following 2008 OnStar-equipped vehicles are available to order:

• OnStar Fleet Master Account Agreement Form (pdf)
• OnStar Business Vehicle Manager sample driver letter (pdf)

• How does a driver renew his or her account?

  There are several ways your drivers can renew an individual subscription:

  1. Simply press the OnStar button in his/her vehicle and ask to renew his/her subscription
  2. Click RENEW SUBSCRIPTION on the home page of this site
  3. Respond to a renewal notice received in the mail
• Can OnStar handle group renewal?

  Yes, OnStar can handle group renewals. The Fleet administrator can send a list of VINs and renewal subscription selections to:

  OnStar Fleet & Commercial Operations
  Attn: Jim Walenczak
  400 Renaissance Center
  P.O. Box 400
  482-D33-C32
  Detroit, MI 48265-4000

  OnStar will invoice the customer and renew the subscriptions when payment is received. If you have further questions, feel free to call 313.667.0902 or 313.667.0903.

• Should a driver close his/her OnStar account when the vehicle is disposed of?

  Yes. A driver can just push the blue OnStar button and tell the Advisor to close his/her OnStar account.

• Can OnStar handle group deactivations?

  Yes, OnStar can handle group deactivations. The Fleet administrator can send a list of VINs to:

  OnStar Fleet & Commercial Operations
  400 Renaissance Center
  P.O. Box 400
  482-D33-C32
  Detroit, MI 48265-4000

  If you have further questions, feel free to call 313.667.0902 or 313.667.0903.

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