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OnStar Crisis Assist

Our specially-trained Crisis Advisors are available 24 hours a day, 7 days a week, to provide assistance and information if a crisis occurs in your area. They can recommend the best course of action before, during, and after crisis events, and provide you with access to any OnStar service, regardless of your subscription package. Crisis Assist is a unique OnStar service offered on General Motor vehicles to assist our subscribers in times of crisis. We're there when it matters the most.

Just push your red or blue OnStar button and our Crisis Advisors can:

  • Connect you with loved ones, family, and friends.
  • Pinpoint your location, so emergency responders can get there quickly.
  • Tell you the best evacuation routes, to get you back on the road and out of harm's way.
  • Provide real-time crisis information and centralized assistance if you need food, water, medical supplies, or a hospital location.
  • Help find the appropriate shelter or hotel accommodations for you, your loved ones, and even your pets.
Weather/Natural Disasters
  • Hurricane
  • Tornado
  • Earthquake
  • Wild/Industrial Fires
  • Severe Winter Storm Warnings
Natural Resource/Technology Crises
  • Energy/Power Outage
  • Hazardous Materials Spill

View a more comprehensive list of potential crisis events.

Share Your Crisis Assist Experience With OnStar Fleeing Hurricane Rita Family rescued from rooftop. Mom and two kids caught in a blizzard.