5 Steps to Take When You Need Roadside Assistance
It happens: a breakdown on the road. Inevitably almost every driver experiences some kind of roadside problem, whether it’s a flat tire, dead battery or some other issue. But don’t worry: If you have a paid OnStar plan,*1 all you need to do is push your blue OnStar button to request Roadside Assistance*13 from an OnStar Advisor, who will contact a local service provider to send help.
You can also request Roadside Assistance through the OnStar Guardian™ app,*58 or by calling 1.888.4ONSTAR (1.888.466.7827) from any phone. In addition, with a Connected Services plan,*2 you can request help through your vehicle mobile app,*20 or even right from your vehicle’s infotainment system — simply tap the screen and select the service you need.
Here are five things to know before a breakdown to help everything go as smoothly as possible.