OnStar goes where your loved ones go, in or out of any vehicle
Eligible Members and their families can now get the OnStar Guardian™ app*58 — and have key OnStar safety services anywhere they are — in any vehicle, at home, even while out walking.
As you and your family are getting back on the road, go with added confidence. Get the latest innovation from OnStar, a name that has provided safety services for more than 20 years. OnStar Guardian is a safety app that that puts the power of OnStar on a smartphone.
Want to know more? Our FAQs have the answers:
How does the OnStar Guardian app work?
By using the sensors in your smartphone, including the accelerometer, the app can detect when you are in a moving vehicle. When a crash is detected on an Android device, the app can automatically connect you with an OnStar Emergency-Certified Advisor who can contact First Responders. When a crash is detected on an Apple® device, the app alerts an OnStar Emergency-Certified Advisor, who will then call your smartphone, requiring someone in the vehicle to answer the call.
Enabling location permissions within the app allows an OnStar Advisor to identify your smartphone’s location and contact First Responders for help, even if you can't ask for it.
Who is eligible for the OnStar Guardian app?
All OnStar Safety & Security Members now get the Guardian app included in their plan. OnStar® Members not in an OnStar Safety & Security Plan can also enjoy OnStar Guardian as a stand-alone service for $15/month.
Does the OnStar Guardian app replace my current OnStar Safety & Security Plan?
All OnStar Safety & Security Members now get the Guardian app included in their plan. The OnStar Guardian app is in addition to and an extension of those services and can be shared with up to seven of your loved ones. OnStar Members not in an OnStar Safety & Security Plan can also enjoy OnStar Guardian as a stand-alone service for $15/month.
Does the OnStar Guardian app integrate with my vehicle?
No, it is a standalone app that you can use while travelling in any vehicle. You can connect your smartphone to your vehicle's speakers via Bluetooth®, but it is not required. Full Bluetooth feature functionality may vary depending on your device, model and software version.
Is the OnStar Guardian app the same as the myChevrolet®, myBuick®, myCadillac® and myGMC® mobile app?
No, the OnStar Guardian app is focused on giving users access to key OnStar safety services through your smartphone in any vehicle and virtually anywhere you or your loved ones go.
Can I use Roadside Assistance in any vehicle?
Yes, the OnStar Member and any added members of “My Family” with the Guardian app can get help in any vehicle in which they are travelling.
How much does the OnStar Guardian app cost?
The OnStar Guardian app is now included in the OnStar Safety & Security Plan. Members not in an OnStar Safety & Security Plan can also enjoy OnStar Guardian as a stand-alone service for $15/month. Members can download the app from the App Store®*34 or on Google Play™*35.
Where can I use the OnStar Guardian app?
Currently, the app services are available in the U.S. and Canada only, on select Apple and Android devices. OnStar Guardian app service coverage is limited and may vary with conditions and location. Additionally, service availability, app features and functionality can vary by device and software version.