Help with Hands-Free Calling

How do I report a concern with my Hands-Free Calling service?

If you are a GM customer who is having problems with our Hands-Free Calling service, please give us a call at 1-888-466-7827. 

What is the Commission for Complaints for Telecom-television Services (CCTS)?

The Commission for Complaints for Telecom-television Services (CCTS) is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.