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Our support network is designed to help keep you safe and secure

For over 20 years, OnStar has offered added peace of mind to Members by providing an Advisor who is available when you need them. But added peace of mind isn’t all you get as an OnStar Member. Here are a few ways OnStar can help make driving even better.


OnStar Advisors Are Ready to Help 24/7

Our Emergency-Certified Advisors are available every day, all day. They are specially trained to assist you in a crash, crisis or emergency. A real person, ready to help you.



Concerned about safety and security?

Automatic Crash Response*12 is engineered to connect a specially trained OnStar Advisor using built-in vehicle sensors — even when you can't ask for help. Should your vehicle be stolen, OnStar can work with authorities to help potentially locate and recover your vehicle using Stolen Vehicle Assistance.*14

Want an easy way to get directions?

With Turn-by-Turn Navigation,*16 just push your blue OnStar button to ask an Advisor to find a point of interest and download directions to your vehicle. With Crisis Assist,*12 an Advisor can give you special routing assistance and other resources if you’re caught in a crisis or severe weather situation.

5 Things You Should Know About Crisis Assist

Do you have a crisis assistance plan when disaster strikes? OnStar Members have access to Crisis Assist for disaster relief. Learn more about OnStar Crisis Assist and how to use it.



Want a helping hand on the road?

With Roadside Assistance,*13 an Advisor can use GPS technology designed to pinpoint your location and dispatch help. Whether you run out of gas, have a flat tire or need a tow truck, OnStar can help get you back on the road.

And these benefits are just the beginning. OnStar can keep you in touch with what matters most to you. When you’re on the road, there’s an OnStar Advisor who is ready to help.