Forgot Password

Please enter your username to recover your password.

Note: Your username might be your email address.

This field is required.

Please enter a valid username and try again, or call 1.888.4ONSTAR to speak with an Advisor.

This username does not match our records. Please try again.

The username you entered is valid, but it is not associated with an email address on file. Please contact an Advisor by calling 1.888.4ONSTAR.

Forgot Username


Check Your Email

An email with your link to reset your password has been sent to {{userEmail}}

Please check this email for an important message regarding your password.
Your email can take a few minutes to arrive. Here are helpful tips to help you find it:

1) Search your email inbox for a message with “Your Password” in the subject line.

2) Your email may be delivered to a different folder than your inbox.

The link will expire after 30 minutes.

If you are having login issues, you may also contact your Advisor by calling 1.888.4ONSTAR (1.888.466.7827) or pressing the blue OnStar button.