Connecting to your vehicle's Wi-Fi Hotspot
The "SSID" is the name of the Wi-Fi hotspot for the vehicle and the "Passphrase" is the password associated with the hotspot. The "SSID" will be used to identify which Wi-Fi hotspot you connect to and the "Passphrase" will be entered to complete the connection.
To get your hotspot name (SSID) and password, press the Voice Command button and say "Wi-Fi settings."
You can change the name of your hotspot and password by pushing the Blue OnStar button and asking your Advisor.
Data Trial, Data Plans and Usage
Yes, a data plan is required to use the vehicle's Wi-Fi hotspot.
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Customers receive a 3-month or 3 GB (whichever comes first) trial data plan with the purchase of an eligible 2015 vehicle. OnStar data plan subscribers will also have the opportunity to access special offers from content partners, such as Famigo and TumblebooksTV, for brought-in devices.
You can press your Blue OnStar button and the Advisor will provide your current data usage.
The built-in Wi-Fi hotspot provides a better in-vehicle experience than your smartphone for a number of reasons. Our stronger signal means you have a fast and reliable connection. It is powered by your vehicle, so you're not reliant on a mobile device battery. It is also a more powerful connection than a smartphone or mobile hotspot* due to the external antenna
Connection Questions and Troubleshooting
The vehicle ignition needs to be in the "Run" or "Accessory" position for the Wi-Fi hotspot to be active.
Seven devices can be connected simultaneously to the Wi-Fi hotspot.
The Wi-Fi hotspot has a range of 50 ft. from your vehicle
The coverage for the in-vehicle Wi-Fi hotspot depends on the wireless carrier network coverage. When you are in areas where coverage fluctuates, performance may be impacted. In a 2G-coverage area, the Wi-Fi hotspot will not work. In a 3G-coverage area, streaming data or video to your devices may result in the degradation of your service. See coverage maps at coverage map
Refer to http://www.gmtotalconnect.com/ or press your Blue OnStar button and ask your Advisor.
Still need help?
Press your blue OnStar button or call 1.877.865.7864.1.877.865.7864.
1 Visit onstar.com for vehicle availability, details and system limitations. Services and connectivity may vary by model and conditions. 4G LTE service available in select markets. Some services require data plan.
2 Devices must be WPA2 compliant with active OnStar service and data plan. Wi-Fi devices manufactured prior to 2006 may not be compatible. Please consult your device manufacture for information regarding the WPA2 security protocol and Wi-Fi device compatibility.
3 Services vary by model and conditions. OnStar RemoteLink Key Fob Services do not include any emergency services, Automatic Crash Response, stolen vehicle assistance, live Advisor service, Hands-Free Calling or 4G LTE services.
4 Prices listed do not include applicable taxes.