Find out how OnStar can help you during a crisis

Disaster can strike anywhere and at any time. Whether it’s a naturally occurring event like a hurricane or tornado or something man-made like an accident, explosion or chemical spill, OnStar Crisis Assist*16a can provide you with critical aid during such emergencies. A specially trained OnStar Advisor can help supply vital information about the crisis, provide routing assistance away from danger and connect you with a loved one. Plus, OnStar*4 works with leading disaster preparedness and relief organizations like FEMA, the American Red Cross and Planet Ready to help communities prepare for the worst — and pick up the pieces afterward.

Help protect yourself with Crisis Assist

Available to all OnStar Members in the affected area, Crisis Assist can help you during severe weather, natural disasters and other emergencies, both natural and man-made. To use it, push your blue OnStar button to connect to an OnStar Advisor. This priority connection can act as a central point of contact during a crisis, providing you with vital information from the OnStar Command Center, along with routing assistance and emergency aid from a specially trained Advisor.

You’ll find more information below about Crisis Assist and emergency preparedness tips to help you be ready whenever disaster strikes.

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5 Things You Should Know About Crisis Assist


Before you push the button, here’s what you need to know about Crisis Assist.

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OnStar Crisis Assist Information

Be better prepared for disaster situations with OnStar and these tips

  • Earthquake

    You can’t predict when an earthquake will hit, so it’s best to prepare ahead of time.

  • Wildfire

    Fires can strike at any time of the year — make sure you have a plan in place.

  • Flood

    Rising water is no joke — here are tips to help you stay safe and dry.

  • Tornado

    Twisters can quickly spin out of control, but these tips can help keep you grounded.

  • Hurricane

    These emergency tips can help you prepare if you live in a hurricane zone.

  • Winter Storm

    Don’t let winter weather freeze you out — here are tips for dealing with cold and ice.