Plan Finder
Plan Finder
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Find out how OnStar can help you during a crisis

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Disaster can strike anywhere and at any time. Whether it’s a naturally occurring event like a hurricane or tornado or something man-made like an accident, explosion or chemical spill, OnStar Crisis Assist*16a can provide you with critical aid during such emergencies. A specially trained OnStar Advisor can help supply vital information about the crisis, provide routing assistance away from danger and connect you with a loved one. Plus, OnStar*4 works with leading disaster preparedness and relief organizations like FEMA, the American Red Cross and Planet Ready to help communities prepare for the worst — and pick up the pieces afterward.

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Take steps now to help stay safe during an earthquake

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We cannot predict when and where earthquakes will happen, so it’s better to take steps to prepare now — before it’s too late. If you live in an earthquake-prone area, consider taking these steps:

  • Review your insurance policies and make sure they are up-to-date
  • Sign up to receive emergency weather alerts on your phone
  • Secure items in your home that might move or fall during an earthquake. Keep an eye out for items that could be hazardous if they were to fall on top of someone, such as heavy appliances
  • Create a communications plan in case you are not near your loved ones when an earthquake happens
  • Make an emergency kit with enough supplies to sustain you for at least 3 to 5 days
  • Download emergency apps to your phone now — these can help you locate nearby shelters and can provide tips on how to give first aid
  • Practice your disaster plan with your loved ones ahead of time, so you’re prepared should an earthquake strike

If you’re affected by an earthquake, push your blue OnStar button for assistance. You can also visit Ready.gov to learn more about how to protect yourself.

You’ll find more information below about how Crisis Assist can help in an emergency, along with other tips to help you be ready whenever disaster strikes. 

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5 Things You Should Know About Crisis Assist


Before you push the button, here’s what you need to know about Crisis Assist.

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OnStar Crisis Assist Information

Be better prepared for disaster situations with OnStar and these tips

  • Earthquake

    You can’t predict when an earthquake will hit, so it’s best to prepare ahead of time.

  • Wildfire

    Fires can strike at any time of the year — make sure you have a plan in place.

  • Flood

    Rising water is no joke — here are tips to help you stay safe and dry.

  • Tornado

    Twisters can quickly spin out of control, but these tips can help keep you grounded.

  • Hurricane

    These emergency tips can help you prepare if you live in a hurricane zone.

  • Winter Storm

    Don’t let winter weather freeze you out — here are tips for dealing with cold and ice.