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Find out how OnStar can help you when waters rise

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Disaster can strike anywhere and at any time. Whether it’s a naturally occurring event like a hurricane or tornado or something man-made like an accident, explosion or chemical spill, OnStar Crisis Assist*16a can provide you with critical aid during such emergencies. A specially trained OnStar Advisor can help supply vital information about the crisis, provide routing assistance away from danger and connect you with a loved one. Plus, OnStar*4 works with leading disaster preparedness and relief organizations like FEMA, the American Red Cross and Planet Ready to help communities prepare for the worst — and pick up the pieces afterward.

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Take steps now to help stay safe during a flood

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Flood waters can rise when you least expect it — even in areas not normally prone to flooding. With extreme weather becoming more common, consider taking these steps now to help protect yourself and your family from a devastating flood:

  • Review your insurance policies and make sure they are up-to-date
  • Sign up to receive emergency weather alerts on your phone
  • Prepare an emergency kit with enough supplies for 3 to 5 days
  • Identify evacuation routes and locate nearby shelters. You can find these on the FEMA emergency app
  • Make backups of your important documents and keep originals in a waterproof container
  • Do not attempt to wade or drive through rising flood waters — downed power lines can kill, and fast-moving water can quickly sweep you or your vehicle away
  • Evacuate immediately when told to move to higher ground

If there is flooding in your area, push your blue OnStar button for assistance. You can also visit Ready.gov to learn more about how to protect yourself.

You’ll find more information below about how Crisis Assist can help in an emergency, along with other tips to help you be ready whenever disaster strikes. 

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5 Things You Should Know About Crisis Assist


Before you push the button, here’s what you need to know about Crisis Assist.

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OnStar Crisis Assist Information

Be better prepared for disaster situations with OnStar and these tips

  • Earthquake

    You can’t predict when an earthquake will hit, so it’s best to prepare ahead of time.

  • Wildfire

    Fires can strike at any time of the year — make sure you have a plan in place.

  • Flood

    Rising water is no joke — here are tips to help you stay safe and dry.

  • Tornado

    Twisters can quickly spin out of control, but these tips can help keep you grounded.

  • Hurricane

    These emergency tips can help you prepare if you live in a hurricane zone.

  • Winter Storm

    Don’t let winter weather freeze you out — here are tips for dealing with cold and ice.