Find out how OnStar can help you during a crisis

Disaster can strike anywhere and at any time. Whether it’s a naturally occurring event like a hurricane or tornado or something man-made like an accident, OnStar Crisis Assist*16a can provide you with critical aid during such emergencies. A specially trained OnStar Advisor can help supply vital information about the crisis, provide routing assistance away from danger and connect you with a loved one. Plus, OnStar*4 works with leading disaster preparedness and relief organizations like FEMA, the American Red Cross and Planet Ready to help communities prepare for the worst and provide aid in the aftermath.

Act now to help protect yourself when wildfires strike

Wildfires are now a year-round occurrence, and as the tragic 2018 California fires have shown, these fires can be fast-moving and incredibly dangerous. If you’re in an area that’s prone to wildfires, be sure to take steps now to help protect yourself:

  • Review your insurance policies and make sure they are up-to-date
  • Sign up to receive emergency weather alerts on your phone
  • Understand your evacuation plan ahead of time, and have alternate routes planned should these roads become impassible
  • Create an emergency kit with enough supplies to last until you make it to safety. This kit should include enough N95 masks for everyone in your family
  • Create backups of vital documents and store them in an alternate place
  • Evacuate immediately when told to do so — you may not have much time

If you’re affected by wildfires, push your blue OnStar button for assistance. You can also visit Ready.gov to learn more about how to protect yourself.

You’ll find more information below about how Crisis Assist can help in an emergency, along with other tips to help you be ready whenever disaster strikes.

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5 Things You Should Know About Crisis Assist


Before you push the button, here’s what you need to know about Crisis Assist.

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OnStar Crisis Assist Information

Be better prepared for disaster situations with OnStar and these tips

  • Earthquake

    You can’t predict when an earthquake will hit, so it’s best to prepare ahead of time.

  • Wildfire

    Fires can strike at any time of the year — make sure you have a plan in place.

  • Flood

    Rising water is no joke — here are tips to help you stay safe and dry.

  • Tornado

    Twisters can quickly spin out of control, but these tips can help keep you grounded.

  • Hurricane

    These emergency tips can help you prepare if you live in a hurricane zone.

  • Winter Storm

    Don’t let winter weather freeze you out — here are tips for dealing with cold and ice.