That's extra peace of mind you're feeling

If you're in need—in an emergency or severe weather conditions—you and your vehicle are always connected to help, even if you can't ask for it.


How to Access Emergency Services

Press Your Vehicle's Red Emergency Button

  • Get a priority connection to trained Emergency Advisors
  • Request police, fire or medical help
  • Report an accident
  • Request help for others on the road

Call OnStar (1.888.4.ONSTAR)

  • Reach an Advisor in an emergency

Automatic Crash Response11

If you're in a crash, built-in sensors can automatically alert an OnStar Advisor and predict the severity of injuries. An Advisor is immediately connected into your vehicle to see if you need help, even if you can't ask for it. You don't have to do a thing.

Emergency Services

One push of the red emergency button gives you a priority connection to an OnStar Advisor who can direct emergency services to your exact location and offer critical assistance until help arrives. With OnStar, you're never alone.

Crisis Assist

In severe weather conditions or a crisis, our Advisors can provide a fast, knowledgeable resource if you need emergency assistance, evacuation routes and other resources. They can also contact family members for you. Rely on Crisis Assist in the following situations:

Severe Weather: Thunderstorms, tornados, flooding, hurricanes, or winter weather

Natural Resource/Man-Made Disasters: Energy/power outages, hazardous material situations, or terrorist activity

Natural Disasters: Earthquakes, landslides, tsunamis, wildfires, or volcanic Eruptions

Visit Ready.gov to learn how to prepare for any disaster


Roadside Assistance12

If you're stranded, have a flat tire or need a tow truck, just ask an OnStar Advisor to use GPS technology to locate a nearby service provider and direct them to your location. All at no charge to you.

  • Lock-Out Service
  • Emergency Tow from a Public Road or Highway
  • Flat Tire Change
  • Battery Jump Start
  • Emergency Fuel Delivery