security

helping you get your vehicle back, safely.

There's no experience of safety like feeling confident-even after an auto theft. If your vehicle is stolen, OnStar works with the police to attempt to recover it-swiftly and safely. Here's just one OnStar subscriber whose stolen vehicle was returned.

If you act quickly, we can, too:
Call 1.888.4.ONSTAR (1.888.466.7827) if your vehicle is stolen.

How amazing is a car that can stop thieves?

see for yourself

Ignition Block & Stolen Vehicle Slowdown®: How They Work

The newest tools in the OnStar theft recovery arsenal help lead to quicker recovery-and help reduce the property damage, injuries, and fatalities associated with high-speed chases.

locate

locate

GPS technology can pinpoint the location of your vehicle and provide it to authorities.

block

block

We can remotely block your ignition, making it impossible to restart the vehicle once it's turned off.

disable

disable

An Advisor can work with the police to send a signal to your vehicle, forcing it to gradually and safely slow down.

Have questions?

Get support.

The open road just got friendlier

A flat tire. An empty gas tank. If you find yourself stranded, you're never alone: with one push of the OnStar button, Roadside Assistance can be on the way. This incredible service is automatically included in our monthly and yearly plans as well as trial subscriptions.

Roadside Assistance features include:

  • Lock-Out Service
  • Emergency Tow from a Public Road or Highway
  • Flat Tire Change
  • Battery Jump Start
  • Emergency Fuel Delivery
see how to use it

Even the unknown is no problem

You don't have to state your location or provide a landmark to receive help—our Advisors are able to identify your precise location utilizing GPS technology.

Roadside Assistance is safety and security you can rely on 24/7.

Roadside Assistance

How it works: Simply push the blue OnStar button and leave the rest to us.

  • Push your blue OnStar button for an Advisor. Live OnStar Advisors are available 24 hours a day, 7 days a week.

  • The Advisor will pinpoint your exact location using GPS technology.

  • Your Advisor will contact a dealership, towing service or other service provider and send the right help to your location.

  • Your Advisor can also connect you with a friend or relative so you can tell them you'll be late or need a ride.

Have questions?

Get support.
Locked Out

get in if you're locked out

Remote Door Unlock to the rescue. With OnStar, you'll soon learn what over a thousand subscribers learn every day: locking your keys in the car can happen to anyone-but OnStar can get you back in your vehicle in minutes. Just call us. An Advisor confirms your account information and security verification, and can send a signal to unlock your doors. No locksmith. No hassle.

see how to use it

where did we park, again?

Where did we Park

Ever lose your car in a huge lot or airport garage? With Remote Horn and Lights, one call to an OnStar Advisor can get a remote signal sent to activate your vehicle's horn and lights-and make it easier to track down.

see how to use it

Have questions?

Get support.

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