We’re always here for you

We’re always here for you

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Ask the OnStar Community 

Go ahead. Find your people. Get tips, tricks and troubleshooting advice from other Members and Advisors on all things OnStar. 
Jump In
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Questions?

Check out our support pages for frequently asked questions on a variety of topics. 
 
See FAQ
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Start a live chat.

Need an answer quick? Our Advisors are anywhere you are — including online. Your OnStar Customer Service team is ready to help you with anything you need, whether it’s OnStar services, account questions, safety concerns or anything in between. 

Chat Now

Request Support

Need more help with issues like over-the-air software updates, driving and safety features or other vehicle features like Wi-Fi? We're ready to help.

Submit A Support Request 

Call us. Write us. Chat us up. Here’s how.

OnStar Phone Number

1.888.466.7827

Contact OnStar by Mail

OnStar Member Services
P.O. Box 1027
Warren, MI 48090-1027

TTY for hearing/speech impaired 

1.877.248.2080

We’ve all got stories. What’s yours? 

Has OnStar saved the day for you? Have you found a service or feature that surprised you? An Advisor who went above and beyond? We love stories. And we’d love to hear about your experience.  

Share Your Story
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