Cancel OnStar

While we’re sorry to see you go, we promise to never stop working to bring you the technology that makes every drive better. And we’ll be here for you when you’re ready to come back!

Cancel OnStar

While we’re sorry to see you go, we promise to never stop working to bring you the technology that makes every drive better. And we’ll be here for you when you’re ready to come back!

The Onstar logo on a deep blue background.

How to cancel your OnStar subscription

You can cancel your account any time online by following the steps below, pushing your blue button or calling an advisor directly at 1.888.4ONSTAR (1.888.466.7827). 

 

Step 1. Log in to Owner Center and select OnStar.

Step 2. Open My Plans and then select the name of the plan you wish to cancel.

Step 3. Review your selection and click “cancel my plan.”

Plans perfect for everyone

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FAQ

What is OnStar’s Cancellation Policy?

How do I activate services or purchase a plan?

Your vehicle needs to be in an Active state to purchase a plan online.

 

To check if OnStar is active on your vehicle:

  1. Visit My Account - Plans & Services.
  2. Select your vehicle.
  3. If you see a View My Plans button under OnStar, you can select it to view your current services or explore plans available to purchase online.
  4. If you see "OnStar is not active for this vehicle," you will need to push the blue OnStar button in your vehicle or call 1.888.466.7827 to speak with an Advisor.

How do I renew my plan?

  1. If your OnStar trial or plan has expired, or is expiring soon, you can renew by visiting My Plans.
  2. If you are in your trial period, your paid service plan will begin once your trial ends.

How do I change my plan?

To add additional services to your existing plan, view available add-ons here.

To change your subscription to a different plan, push the blue OnStar button or call 1.888.466.7827 to speak with an Advisor

What happens to my payment if I cancel mid-month?

No refunds are available for prepaid plans or plans that were included in the purchase or lease of your vehicle. You may use the remaining term of your subscription from the date of cancellation.

Once I cancel, when do my services end?

Once you cancel, your services will continue through the end of your billing period.

How do I resubscribe to OnStar?

To resubscribe online, log in to Owner Center, select “My Plans” and click the plan you wish to reactivate. You can also push your blue button or call directly 1.888.4ONSTAR (1.888.466.7827) to speak to an advisor.