Help in a crash. Even if you can’t ask for it.
Car crash detection. It matters. In the moment of a crash, a fast response is everything. It’s why we created OnStar Automatic Crash Response.* Using built-in vehicle sensors, a specially trained OnStar Advisor can be immediately connected into your car to offer help. Even if you don’t respond, our Advisors can give First Responders your location and use Injury Severity Prediction to tell them the likelihood of serious injuries. OnStar Advisors are also trained and certified* to provide medical assistance until help arrives, ensuring you won’t face the emergency alone. Simply put, OnStar crash detection can save lives.
Dr. Stewart Wang, a trauma surgeon, lives by the mantra that getting the right person to the right place at the right time makes all the difference.
Life is unpredictable. It’s why we built the Safety & Security Plan.
Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. The OnStar Safety & Security Plan* gives you Turn-By-Turn Navigation*; GM Roadside Assistance* (including towing); and if you’re in a crash,* we’ll check in and request help, even if you can’t ask for it.
OnStar Safety & Security Plan highlights
Medical emergencies. Crash emergencies. Weather emergencies. OnStar Advisors are here for you. For all of it.
Whether you’re out of gas, your tire’s flat or your battery is dead, we’ll get you a tow or whatever help you need to get back up and running.
OnStar Guardian® app
You’ll have our safety services with you on your phone — wherever you are. Plus, add up to seven family members* or friends, so they’ll have OnStar safety too.
OnStar requests help for baby Sam and his grandmother after crash.
Jennifer Cadwallader was dazed after a car crash and concerned for her baby grandson in the back seat. Fortunately, an OnStar Advisor was there to offer guidance when Jennifer needed it most.