OnStar Guardian app

OnStar Guardian app

Thanks to OnStar, you may feel safer in your car. But how about when you or your family are in someone else’s car? Or on your motorcycle? Or at home? Or out for a walk or hike? We’ve got you. The OnStar Guardian® app* gives your family the safety services of OnStar anywhere you go. We’re here for you 24/7, and you can share the app with up to seven friends and family members.

Download Guardian app

Download Guardian app

Safety on the go
made simple.

Download the OnStar
Guardian app today.

Roadside Assistance*

When experiencing roadside trouble, you and your loved one can use the Guardian app to get help for any car or motorcycle.

Mobile Crash Response

In a crash, the smartphone’s sensors can alert an OnStar Advisor to check in with you and help send First Responders to your location.

Safety Services

We’re here for you and your family 24/7 — just push the red Emergency button in the app. Or enable Siri®* or Google Assistant* with your voice to get help.

Location Status *

For less worrying as you get going, use your smartphone to see your family on a live map, share and save locations, and set arrival and departure notifications.

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Overview 

Take a look at everything OnStar Guardian has to offer.

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Overview 

Take a look at everything OnStar Guardian has to offer.

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Add family and friends

Learn how to add loved ones to your Guardian family.

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Location Services

Discover how to use Location Services to help you stay connected with loved ones.

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Emergency Services

See how to access OnStar Emergency Services to get help when the unexpected happens.

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Mobile Crash Response

Learn how Mobile Crash Response works and how you can get the help you need — even if you can’t ask for it.

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Add family and friends

Learn how to add loved ones to your Guardian family.

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Location Services

Discover how to use Location Services to help you stay connected with loved ones.

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Emergency Services

See how to access OnStar Emergency Services to get help when the unexpected happens.

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Mobile Crash Response

Learn how to add loved ones to your Guardian family.

Explore our plans 

One: Every OnStar feature, one plan

Experience our best in safety and connectivity at our best price.
Starting at $34.99/mo

Protect

Monthly

Starting at $19.99

Yearly

Starting at $199.00

Safety and peace of mind on every journey with 24/7 safety services.

Stolen Vehicle Assistance*
Safety Services*
OnStar Guardian® App*
Roadside Assistance*

One: Every OnStar feature, one plan

Experience our best in safety and connectivity at our best price.
Starting at $34.99/mo.

Protect

Monthly

Starting at $19.99

Yearly

Starting at $199.00

Safety and peace of mind on every journey with 24/7 safety services.

Stolen Vehicle Assistance*
Safety Services*
OnStar Guardian® App*
Roadside Assistance*

Protect

Monthly

Starting at $19.99

Yearly

Starting at $199.00

Safety and peace of mind on every journey with 24/7 safety services.

Stolen Vehicle Assistance*
Safety Services*
OnStar Guardian® App*
Roadside Assistance*

Motorcycle safety from OnStar Guardian

Motorcycle safety from OnStar Guardian

Here’s to life on two wheels. Here’s to freedom. Here’s to Roadside Assistance* for your motorcycle. And a whole lot more. Worry less. Ride more. When you’ve got the OnStar Guardian® app,* you’ve got safety wherever you ride.

Here’s to life on two wheels. Here’s to freedom. Here’s to Roadside Assistance* for your motorcycle. And a whole lot more. Worry less. Ride more. When you’ve got the OnStar Guardian® app,* you’ve got safety wherever you ride.

Download Guardian app

Motorcycle safety from OnStar Guardian

Motorcycle safety from OnStar Guardian

Here’s to life on two wheels. Here’s to freedom. Here’s to Roadside Assistance* for your motorcycle. And a whole lot more. Worry less. Ride more. When you’ve got the OnStar Guardian® app,* you’ve got safety wherever you ride.

Here’s to life on two wheels. Here’s to freedom. Here’s to Roadside Assistance* for your motorcycle. And a whole lot more. Worry less. Ride more. When you’ve got the OnStar Guardian® app,* you’ve got safety wherever you ride.

Download Guardian app

Stories and tips 

Hear stories from real OnStar Members and Advisors.

SAFETY STORY

“Someone is always watching out for him.”

Here’s how OnStar Guardian helped the Rhode family stay close after a crash.
LIFESTYLE STORY 

OnStar Guardian app supports riders of all backgrounds

See how an all-women motorcycle chapter in Detroit uses the many safety and convenience features of the OnStar Guardian app when they are on the road.
SAFETY TIPS

OnStar on teenage driving safety

Help your teen driver stay safe on the road with these tips and new services

Frequently asked questions

What is the OnStar Guardian app?

The OnStar Guardian app* gives you and your family OnStar® safety services that go where you go — in any car, on a motorcycle, out for a walk or even in your home — all right on your phone.

What services are included with the OnStar Guardian app?

The Guardian app gives you OnStar safety services right on your smartphone, including:

 

  • Mobile Crash Response for any vehicle or motorcycle
  • Roadside Assistance* for any vehicle or motorcycle
  • Emergency Services, including 24/7 access to OnStar Emergency Advisors*

 

 The app also lets you invite up to seven loved ones to the "My Family" group*. Everyone gets the safety services within the app as well as Location Status,* which includes:

 

  • Viewing each other’s location on a live map
  • Real-time location updates
  • The ability to share your location
  • Cellphone battery life status

 

How does Mobile Crash Response work?

By using the sensors in your smartphone, including the accelerometer, the app can detect when you’re in a moving car or on a motorcycle. When a crash is detected on an Android device, the app can automatically connect you with an OnStar Emergency Advisor who can contact First Responders. When a crash is detected on an Apple® device, the app alerts an OnStar Emergency Advisor who will then call your smartphone, requiring someone to answer the call.

 

Enabling location permissions within the app allows an OnStar Advisor to identify your smartphone’s location and contact First Responders for help, even if you can't ask for it.

Who is eligible for the OnStar Guardian app?

Anyone can download and use the OnStar Guardian app. You can download the app from the App Store®* or on Google Play*.

Where can I use the OnStar Guardian app?

Currently, the app services are available in the U.S. and Canada only on select Apple and Android devices. OnStar Guardian app service coverage is limited and may vary with conditions and location. Service availability, app features and functionality can also vary by device and software version.

How much does the OnStar Guardian app cost?

The Guardian app is included with OnStar One* and OnStar Protect* plans starting at $19.99/month.* You can download from the App Store* or on Google Play*.

Is my account information secure?

We maintain reasonable and adequate technical, administrative, and physical security and confidentiality measures designed to help protect your information from unauthorized access or acquisition. In an active emergency situation, Emergency Advisors may share your information, pursuant to the OnStar Guardian App Privacy Statement. Your information will only be shared with emergency service providers — like law enforcement and Roadside Assistance and ambulance providers. Consult the OnStar Guardian App Privacy Statement for more information.

Can I use the same login information I use for the myChevrolet, myBuick, myGMC or myCadillac mobile app?

Yes. You can use your myChevrolet, myBuick, myGMC or myCadillac mobile app login.

 

If you have an existing GM Account, you can use your login for the Guardian app as well. You don’t need to create a new GM Account for the Guardian app. 

How do I get the OnStar Guardian app?

Simply download the app from the App Store* or on Google Play*. Follow the on-screen prompts to set up your OnStar Guardian service.

What smartphones are compatible with the OnStar Guardian app?

The app is currently compatible with select Apple and Android devices (Android 8.0+ and above and Apple iOS 14.0 and above as of March 2023). The Guardian app requires devices to have GPS, accelerometer, gravity sensor, and gyroscope.