Grateful OnStar is in the vehicle

Grateful OnStar is in the vehicle

Jason C. knew OnStar was with him when he encountered a dangerous storm system on his way home from a weekend at the lake

Growing up in tornado country, Jason C. remembers his father leading him outside when severe weather approached. Jason would stand on the picnic table, and his dad would point to the sky and show him what to watch for before they’d race to the basement and listen to the radio for updates.


On May 19, it was OnStar he was happy to have with him when he ran into a nasty line of storms.


He lives in Kansas City and has a vacation home near Lake of the Ozarks. He had spent the weekend there working on assorted projects, which is why he drove his Escalade. “It’s my people-moving and stuff-moving vehicle,” he says. That decision would pay off on his way home.

“I grew up in tornado land,” Jason says. “If you’re at home, you’re under the basement. If you’re in a car, you get as close as you can to a ditch.”

“Time was slow, but it was also very fast,” Jason says. “Was very scary. I just simply kept an eye on everything around me.” And because his phone was connected to the in-vehicle Wi-Fi® Hotspot*, he was able to watch the weather radar as the storm closed in and moved past.

“Super Cruise* has been an absolute lifesaver, especially on those longer trips where I want that assist in terms of driving the vehicle,” Jason says.

“The app allows me to be able to schedule service, set my appointment time and arrange everything that I need to have done from the palm of my hand.”

As he headed back home to Kansas City, the weather turned. So much so that once when he checked his rearview mirror, he saw a storm chasing vehicle from a local news station. He figured if he went in the opposite direction of that vehicle, he’d be fine. Instead, he drove straight into the teeth of a storm the National Weather Service would later credit with sparking 10 tornados across the region.

 

He found a spot away from trees that was near a ditch and wasn’t under a power line. And it was then that OnStar alerted him that a tornado watch had turned into a warning. “It was clear that there was an emergency going on via the vehicle,” Jason says.

An over-the-shoulder view of Jason Cupp holding the steering wheel of a Cadillac with the Super Cruise hands-free driving system engaged on a highway.

A hands-free driving fan

When it came time to buy his Cadillac Escalade, Jason spent plenty of time doing online research. There was one feature in particular that had his attention: available Super Cruise® hands-free driver assistance tech. He thought about the roads he drives most often then checked to make sure they were Super Cruise-compatible. They were. “I use Super Cruise almost every time I drive,” Jason says.

A close-up portrait of Jason Cupp, a middle-aged man with gray hair and glasses, smiling broadly.
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“With OnStar, I can check the diagnostics* of the car. I can see, how many miles I have until empty. And I can also just make sure that the car is okay and in the place that I parked it. That's awesome.

Jason C. | OnStar Member

A close-up portrait of Jason Cupp, a middle-aged man with gray hair and glasses, smiling broadly.
Quote Icon

“With OnStar, I can check the diagnostics* of the car. I can see, how many miles I have until empty. And I can also just make sure that the car is okay and in the place that I parked it. That's awesome.

Jason C. | OnStar Member

When the storm finally passed, a tornado had missed him by maybe 1,500 feet. “It was a very emotional moment,” Jason says. “A tree fell within probably 30 feet of the car and power lines within 20 feet of the car.”

Looking around, he was relieved to see the other cars that had pulled over around him were safe. There was plenty of damage, but people immediately went to work helping each other. He was able to get back on the road and get home, but he knew assistance was a button-push away if he needed it.


More than two decades ago, he bought a Chevrolet Suburban with OnStar. Back then, he’d turn to Advisors for directions and restaurant recommendations. “It was the button,” he said. He liked all that was available when he’d push the blue OnStar button and connect to an Advisor*.


These days, he enjoys activating Super Cruise hands-free driver assistance technology whenever he’s on a compatible road, and he appreciates that added sense of security that comes from OnStar safety features and the knowledge that those Advisors are still there if he needs them.


“I’m grateful it’s in the vehicle because it’s another layer of protection,” he says.

Looking around, he was relieved to see the other cars that had pulled over around him were safe. There was plenty of damage, but people immediately went to work helping each other. He was able to get back on the road and get home, but he knew assistance was a button-push away if he needed it.


More than two decades ago, he bought a Chevrolet Suburban with OnStar. Back then, he’d turn to Advisors for directions and restaurant recommendations. “It was the button,” he said. He liked all that was available when he’d push the blue OnStar button and connect to an Advisor*.


These days, he enjoys activating Super Cruise hands-free driver assistance technology whenever he’s on a compatible road, and he appreciates that added sense of security that comes from OnStar safety features and the knowledge that those Advisors are still there if he needs them.


“I’m grateful it’s in the vehicle because it’s another layer of protection,” he says.

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Travel with confidence

OnStar Protect gives you a 24/7 connection to Advisors, safety features for the road, and help wherever you go with the OnStar Guardian® app.

Get more out of your vehicle mobile app

Sure, the app is great for starting your car on chilly winter days, but that’s only the beginning of how it can make your life easier.

A productive commute with Super Cruise

With Super Cruise and voice control assisting Barbara Wrench’s commute, she can arrive at the office ready to go.