Life’s emergencies come in all shapes and sizes. OnStar can help
While experts all agree it’s important to have a plan in place to deal with emergencies, it’s nearly impossible to consider every scenario. That’s where OnStar can help. With our specially trained Advisors and available services, you can not only feel safer, but stay safer. Here are six ways OnStar can help, whether you’re in or out of your vehicle.
1. Locked out
Life has you on the go, sprinting from the office to the soccer field to the supermarket. And there’s no pause button, even when you lock your keys inside your vehicle. But luckily there is OnStar. More than 1,600 drivers every day are rescued from this annoying and highly inconvenient situation by calling 1.888.4ONSTAR (1.888.466.7827) and having an Advisor unlock their doors* (if properly equipped). You can also use your vehicle mobile app* to remotely unlock your vehicle.
OnStar is the key
When she locked her phone and keys inside her vehicle, Allie Atsalis experienced the safety and security of OnStar.
Nothing gets between a dog and his new home
With the push of the OnStar button, John Chavarria was able to get a dachshund to his forever home.
2. Vehicle trouble
It seems there’s a gas station on every corner — until you need one. Good news for you, however: OnStar is ready to help. Whether you’re out of gas, have a flat tire or just need assistance, push your blue OnStar button for Roadside Assistance* and an Advisor can connect with a local service provider, so you can quickly and safely get back on the road.
3. Protect your ride
OnStar Stolen Vehicle Assistance* piles on layer after layer of protection to help deter thieves and recover your vehicle if it’s ever stolen. You can be notified when your vehicle’s alarm is triggered with Theft Alarm Notification.* Once a police report has been made, OnStar can provide your stolen vehicle’s location to police. Remote Ignition Block™ can prevent a thief from restarting your vehicle once it’s off, and Stolen Vehicle Slowdown allows an Advisor to send a signal to slow your vehicle once police confirm it’s safe to do so.
Carjacked, then saved with help from OnStar
When Janet Gosch’s SUV was stolen with her mother and granddaughter inside, OnStar helped police stop the thief in his tracks.
OnStar saves graduation day
With the help of OnStar Turn-by-Turn Navigation, Dana Childs-Mazzei made it through a snowstorm and to her nephew’s graduation just in time.
4. Find your way
Life goes in a lot of directions but Turn-by-Turn Navigation* can help you get where you’re going. Just push your blue OnStar button and ask for directions — Advisors can even download directions right to your vehicle and a voice will call out every turn. The Advisor can also access a database of more than 14 million points of interest, and even navigate you to locations when you don’t have an address.
5. Medical emergency
When a medical situation occurs, an OnStar Emergency-Certified Advisor* is ready to help. Our specially trained Advisors can provide critical assistance and contact the appropriate emergency response, all with the push of a button. It doesn’t matter if it’s you, a passenger or another driver who needs help — OnStar can help.
Swift help for a medical emergency
On a road trip from Wisconsin to Florida, Members Wayne and Michele Barnekow found out firsthand the importance of OnStar.
A watchful eye far away from home
Brian Rhode encouraged his son, Evan, to download the Guardian app before he left home for college. Little did they know how soon the app would play a crucial role in Evan’s day.
6. Added peace of mind, on the go
No matter where you are or what vehicle you’re in, the OnStar Guardian® app* can help keep you and your family safe. Download the app to take 25 years of safety expertise with you everywhere you go. You’ll get key OnStar safety services right on your smartphone, including Mobile Crash Response and Roadside Assistance.* Plus, Location Status* gives you access to a live map to view and share locations with up to seven loved ones,* so you’ll know when family members safely arrive at their destinations.