Working together to help you stay safe

OnStar safety services works with First Responders to build safer communities.

Working together to help you stay safe

OnStar safety services works with First Responders to build safer communities.

A first responder standing next to a vehicle and talking to a woman sitting in the passenger seat of a vehicle.

We strengthen our communities through collaboration.

Anyone with OnStar knows the peace of mind you get from having OnStar safety services.* Yet we can’t do what we do without the help of First Responders and other organizations equally committed to stepping up for people in need. Whether it’s collaborating with the American Red Cross* during a natural disaster or helping First Responders get to the site of a life-threatening crash, OnStar is committed to working with other leading organizations to help build safer, stronger communities.

 

And when any needs or questions arise, you can always push your blue OnStar button or contact OnStar customer service.  

Spotlight: International Academies of Emergency Dispatch

Since 1988, the International Academies of Emergency Dispatch® (IAED) has been the standard-setting organization for emergency dispatch and response services worldwide. OnStar made history as the first non-911 company to achieve Tri-ACE (Accredited Center of Excellence) status from the IAED.

Partnership: The American Red Cross

Since 1881, the American Red Cross has served those in need, providing disaster relief and critical first aid. OnStar is proud to join forces with the American Red Cross to help provide support for those affected by disasters. Learn more about how OnStar and the American Red Cross work together to help save lives.

Emergencies bring us together

Where there’s an emergency, there’s OnStar.
A female OnStar employee talking with her headset on and typing on her computer.

Advisors step up during a crisis

See how we helped nearly 9,000 people who called the American Red Cross during the 2016 Louisiana floods.
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A behind view of a male OnStar employee talking on his headset and looking at his two computer monitors.

Teaming up for hurricane response

When Hurricane Harvey struck Houston, OnStar and the American Red Cross were ready.
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Two police officers, one male and one female, standing in front of their police SUV.

Supporting the work of First Responders

OnStar has worked with First Responders for more than 25 years to keep people safe.
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Be prepared for a disaster

See how we work alongside organizations like the American Red Cross and FEMA to help during a crisis. 
Learn More
A close up of a woman's arm pressing a button on the roof of her vehicle

“Where’s the nearest hospital?”

When OnStar Member Wayne Barnekow began experiencing a severe allergic reaction on the road, his wife pushed the OnStar button. The OnStar Advisor helped them get to the hospital just in time.
Read The Story
A woman sitting at her desk with her left hand on her headset and her right hand on her keyboard.

Good Samaritan calls OnStar for help after witnessing fiery crash

On a mountain road on the way from Trinidad, Colorado, to Albuquerque, New Mexico, Richard and Pamela Henderson saw a car break through the guardrail and roll down the mountainside. They pushed their red Emergency button.*
Read The Story
A bird's eye view of a female OnStar employee with her headset on and her hands on her keyboard and mouse.

A high-speed crash and a quick response

On Highway 59 near Atlanta, Texas, a pickup ran a stop sign and crashed into Teresa Moore’s car. Thanks to Automatic Crash Response,* OnStar had emergency help there in minutes.
Read The Story
A close up of a woman's arm pressing a button on the roof of her vehicle

“Where’s the nearest hospital?”

When OnStar Member Wayne Barnekow began experiencing a severe allergic reaction on the road, his wife pushed the OnStar button. The OnStar Advisor helped them get to the hospital just in time.
Read The Story
A woman sitting at her desk with her left hand on her headset and her right hand on her keyboard.

Good Samaritan calls OnStar for help after witnessing fiery crash

On a mountain road on the way from Trinidad, Colorado, to Albuquerque, New Mexico, Richard and Pamela Henderson saw a car break through the guardrail and roll down the mountainside. They pushed their red Emergency button.*
Read The Story
A bird's eye view of a female OnStar employee with her headset on and her hands on her keyboard and mouse.

A high-speed crash and a quick response

On Highway 59 near Atlanta, Texas, a pickup ran a stop sign and crashed into Teresa Moore’s car. Thanks to Automatic Crash Response,* OnStar had emergency help there in minutes.
Read The Story

Through disasters, crashes, traffic and more, we’re here for you

We’re here for whatever you need and whatever your budget. Let us help you find your OnStar plan.

Explore Plans
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