Unexpected events can happen at any time. Whether you’re in a crash, having a medical emergency or need critical assistance, OnStar Advisors will be available to help. If you’re caught in severe weather or a natural disaster, Crisis Assist*16 can provide special routing assistance and help you locate shelter and resources. If you’re stranded, run out of gas, have a flat tire or need a tow truck, Roadside Assistance*17 can help get you back on the road quickly. We also encourage our Members to be Good Samaritans and send help to others on the road when they need it.
Our specially trained Emergency-certified Advisors can give crucial medical advice in the event of an emergency. Trained OnStar Advisors quickly and properly determine the nature and priority of the call, dispatch the appropriate response, and then give the caller instructions to help treat any injuries until the responding EMS unit arrives.
The Safety & Security PlanEmergency Services are included in this plan.
A Gasp for Help
After suffering a severe asthma attack, Shara Swink thought she might not see her 7-year-old daughter again — until she heard the voice of the OnStar Advisor.
Experience the safety and security of driving with OnStar
For drivers who understand the power of the unpredictable
Get help right away in a crash, even if you can't ask for it.
Assistance in an emergency is only a button push away.
Trained Advisors will get you the help you need when you need it.
Critical assistance in severe weather, natural disasters or other crises.
Layers of protection for your vehicle that help make vehicle theft much more difficult.
Access to the directions you want from an Advisor while you're on the road.