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When disaster strikes, we’re here.
During wildfires, tornadoes, hurricanes or other crisis situations, we’re standing by with emergency services, ready to help you get to safety. All current, eligible Chevrolet, Buick, GMC or Cadillac owners can just push your blue OnStar® button for help. If you have current OnStar services and it’s an emergency, push the red Emergency button and you’ll get a priority connection to our team.
What is Crisis Mode?
OnStar Crisis Mode activates during certain emergency situations to provide complimentary safety features
OnStar Crisis Assist is available to hurricane victims
OnStar Crisis Assist services are now available for those impacted by the storm. Push your blue OnStar button to activate.
What can OnStar do for you during a crisis situation?
When life sends the unexpected, our Advisors can help you 24/7 to:
- Find alternative routes
- Activate your in-vehicle Wi-Fi Hotspot
- Contact loved ones
- Provide up-to-date information about the crisis
Advisors who care
Take a look at how OnStar Advisor Dalia was able to provide comfort to a family during a hail storm.
Life is unpredictable. It’s why we built the OnStar Protect Plan.
Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. The OnStar Protect Plan
OnStar Protect Plan highlights
Automatic Crash Response
If you’re in a crash, we’re with you. Even if you can’t ask for help, we’ll request it for you.
Roadside Assistance
Whether you’re out of gas, your tire’s flat or your battery is dead, we’ll get you a tow or whatever help you need to get back up and running.
OnStar Guardian app
You’ll have our safety services with you on your phone — wherever you are. Plus, add up to seven family members
OnStar has your back
Take a look at some safety tips, and see how OnStar helps real people during a crisis.
