The future of driving is scary good with vehicle software updates 

See how your vehicle can get better and better 

Vehicle software updates* keep coming and coming with no plans to stop anytime soon. Eligible vehicle owners can receive free enhancements, purchase innovative new upgrades and get refinements right from your driveway using over-the-air (OTA) technology. Your vehicle’s connectivity will do all the work — no paid data necessary. 

The innovations being made to vehicles connected by OnStar are so amazing, so fast and so endless, it's scary. 

These are just a few ways vehicles connected by OnStar are getting scary better: 

Super Cruise 

Your vehicle won't be possessed, but it might just feel like it. Enjoy the latest convenience and simplicity of hands-free, eyes-on-the-road driving from Super Cruise* driver-assistance technology. 

Extract Mode 

Nothing is spookier than getting stuck in the middle of nowhere with no way out. Good thing the GMC HUMMER EV can raise nearly 6 inches* above normal ride height to help escape obstacles.

Themes 

This update is no tricks and all treats. Personalize your vehicle* with a variety of incredible display backgrounds. Coming soon to Cadillac LYRIQ. 

HD Streaming 

Watch your favorite scary TV shows and movies on streaming services* like Hulu* right from the comfort of your vehicle. 

Frequently asked questions 

What are vehicle software updates?

Vehicle software update technology allows specific software updates for certain vehicle components to be downloaded and installed over a wireless connection. This technology provides a convenient way to update your vehicle with the latest available software. This functionality is available on select model year 2017 and newer vehicles. 

How do vehicle software updates work?

Downloading and installing vehicle software updates can be done via the vehicle’s available built-in data connection, or a Wi-Fi® connection. A paid data plan is not required. To be eligible for vehicle software updates for your vehicle, including automatic Super Cruise map updates (if equipped), you must have accepted the connected vehicle User Terms for Connected Vehicle Services and OnStar Privacy Statement for the vehicle.  

 

Important: During vehicle software update installation, the vehicle is disabled and cannot be driven during the installation. There is no option to cancel or override the installation once started. Therefore, customers are presented with the option to “Download/Install” or wait for a more convenient time using the “Remind Me Later” or “Schedule” (if available) options; or they can exit the vehicle (the update will be offered on next ignition cycle for up to 30 times). If they select “Download/Install,” the customer will be asked for acceptance twice — both the estimated time for installation and a statement that the vehicle will be immobilized for the time of installation — on the vehicle’s touchscreen.  

 

Here’s how the vehicle software updates work:

 

  • Notices of updates can be sent to your vehicle or you can manually check for updates via the touch-screen 
  • When an update is made available for your vehicle, you will receive an in-vehicle notice upon your next ignition cycle or the next time your vehicle is placed into PARK 
  • There are two steps to the process: software download and software installation. The specific steps required to download or install may vary by vehicle 

○ “Download/Install”: You can choose from the below options for the download and installation processes: 

• Download: You can continue to use your vehicle normally. After the download is complete, you will be prompted to accept installation upon placing the vehicle in PARK, or on your next ignition cycle

• Install: Choose “Install now” or wait for a more convenient time using the “Remind Me Later” option. Once the installation has begun, the vehicle will be disabled and cannot be driven. Once installation has begun, you may turn the vehicle off and do not need to remain in the vehicle 

○ “Remind Me Later”: This selection gives you the option of being prompted about the update after a duration of your choosing

○ “Dismiss/Next Time”: If you choose this option, you will be prompted about the update after your next ignition cycle. The number of times you can dismiss an update notice may vary

○ “Schedule” (2021 vehicles and newer): If you choose this option, you will select the time that you’d like the update to install

○ “Decline/Delete”: If you choose this option, you will not be reminded again and the update will not occur. Instead, you can take your vehicle to your dealer to perform the update at a later time 

 

Here is how the process works, depending on your selection: 

 

1. Download:

  • You can continue to use your vehicle normally during the software download. The download will automatically pause and resume if you turn off your vehicle or lose connectivity during the download (e.g., if you pull into a parking garage)
  • Once the software download is complete, you will be prompted to accept the installation of the downloaded software update upon your next ignition cycle or the next time your vehicle is placed into PARK

 

2. Installation: 

  • For most updates, the vehicle will be disabled and cannot be driven during the installation:

○ Please park your vehicle in a safe and secure location 

○ You will not need to remain in your vehicle during the installation 

○ Features such as door locks, windows and chimes may not work during the installation 

○ If you leave the vehicle, do not lock occupants inside 

  • You can choose to ‘Install’ now, or wait for a more convenient time using the ‘Remind me’ later option or ‘Schedule’ (if available) or simply exit the vehicle (note the update will be offered on next ignition cycle for up to 30 times) 
  • In certain circumstances, as part of the normal process, you may notice that your radio display stays on for up to five minutes after you turn off your ignition and open your driver’s door 
  • You may notice one or more system resets during the installation process 

 

You will receive success and error messages as needed from the system during and after the download and installation processes. 

 

Download and install times will vary, depending on the size of the update and the wireless signal strength. 

 

Vehicle software updates can only occur if vehicle conditions are adequate, especially the requirement for sufficient battery. 

    

How do I know if my vehicle supports vehicle software updates?

To confirm if your vehicle supports vehicle software updates, go to the “Settings” menu in your infotainment system and look for either of the following: 

  • Under the “System” tab, go to the “Vehicle Software" section and look for “Updates” 
  • Choose “Software Information,” and then look for “System Update” 

If you see these options, your vehicle supports vehicle software updates. To be eligible for vehicle software updates for your vehicle, including automatic Super Cruise map updates (if equipped), you must have accepted the User Terms for Connected Vehicle Services and OnStar Privacy Statement for the vehicle. 

 

Note: If you declined the User Terms for Connected Vehicle Services and OnStar Privacy Statement for the vehicle, the vehicle will not be eligible for vehicle software updates. 

How long will a vehicle software update take?

The first step is to accept the download of the software. Download times will vary, depending on the size of the update and the wireless signal strength. You can continue to use your vehicle normally during the software download. 
 
Once the software is downloaded, you can begin the installation process. Your vehicle will be immobilized (i.e., will not be usable/drivable) during this portion of the process. This cannot be overridden once the installation has begun. 
 
Vehicle software update installation times will vary, depending on the component being updated and the contents of the update. The in-vehicle notice will provide the estimated completion time for the installation. Generally, the software installation is expected to take 20 minutes or less. 

Can I use my vehicle while the software is being downloaded or installed?

During the software download, you can continue to use your vehicle normally. The download will automatically pause and resume if you turn your vehicle off or lose network connectivity during the download (e.g., if you pull into a parking garage). 
 
During the installation, the vehicle will be disabled and cannot be driven for most updates: 

  • Please park your vehicle in a safe and secure location 
  • You will not need to remain in your vehicle during the installation 
  • Features, such as door locks, windows and chimes, may not work during the installation 
  • If you leave the vehicle, do not lock occupants inside 
  • You may notice one or more system resets during the installation process 

If you love being connected, you’ll love the Connected Vehicle Plan.

Get the OnStar plan that turns your car into a connected marvel with Alexa Built-In,* In-Vehicle Apps,* a Wi-Fi Hotspot with unlimited data,* and real-time navigation and traffic updates* — all the connected services you could wish for and then some. 

Connected Vehicle Plan highlights 

In-Vehicle Apps

You want to stream Spotify,* Pandora,* Hulu,* YouTube* or YouTube Kids?* Get real-time traffic updates?* Look no further than your center display.  

Your car can Google.

Too hot? Too cold? Need directions? Want to call a friend? Say “Hey, Google.” Google Assistant,* Google Maps* and Google Play* all work in your car. 

Alexa, make my ride amazing.

Whether you want to change the radio station, get directions, find out if your Amazon delivery came or fill up your Whole Foods grocery cart, just use the Push-To-Talk button on your steering wheel to ask Alexa.* 

Staying on top of your world: It’s all about connections.

Let’s explore some of the ways your car keeps you connected.  

Want to simplify your day? Your connected vehicle does the trick.  

Explore a day with a vehicle that has all the connectivity you need for all you do.  

In a crisis, data comes to the rescue. 

When Hurricane Michael devastated Panama City, Mark Bateman’s truck had OnStar with working cellular service functionality and the in-vehicle WiFi Hotspot.* It helped to rebuild the community. 

Got questions about vehicle software updates? We’ve got answers. 

Take a look at some of our most frequently asked questions about vehicle software updates — and the answers. 

Staying on top of your world: It’s all about connections.

Let’s explore some of the ways your car keeps you connected.  

Want to simplify your day? Your connected vehicle does the trick.  

Explore a day with a vehicle that has all the connectivity you need for all you do.  

In a crisis, data comes to the rescue. 

When Hurricane Michael devastated Panama City, Mark Bateman’s truck had OnStar with working cellular service functionality and the in-vehicle WiFi Hotspot.* It helped to rebuild the community. 

Got questions about vehicle software updates? We’ve got answers. 

Take a look at some of our most frequently asked questions about vehicle software updates — and the answers. 

Man Leaning on Vehicle

Tech guy amazed by OnStar. 

As an IT guy, George Bjelovuk isn’t easily impressed by technological feats. But during a work trip, OnStar and his Chevy Volt got his attention. 

Let’s get you started with a free trial — including data! 

If you buy an eligible Wi-Fi-equipped Chevrolet, Buick or GMC vehicle, you can get up to 3 months of unlimited data for your available in-vehicle Wi-Fi Hotspot. Eligible Wi-Fi-equipped Cadillac vehicles can receive up to 8 months of unlimited data*.

|
  • Software installation must be user initiated while vehicle is parked. Alerts require myChevrolet, myBuick, myGMC, or myCadillac app for compatible iOS or Android devices with push notifications enabled.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Requires active Super Cruise plan or trial. Terms apply. Visit gmc.com/connectivity-technology/super-cruise for compatible roads and full details.

  • Extract Mode software update is standard on Edition 1, EV3X and EV2X SUV. Late availability on the Pickup. 2022 and 2023 model year Edition 1 Pickup models will require a no-charge software update. Requires working electrical system and OnStar connectivity. Limited to low speeds. Read the vehicle Owner’s Manual for important feature limitations and information. GMC Hummer EV reservations are currently full.

  • Vehicle Theme software update available on select vehicles with working electrical system and OnStar connectivity. Purchase Required. 2023 Cadillac LYRIQ by reservation or preorder only. See Dealer for details.

  • Services are subject to limitations, and availability may vary by vehicle, infotainment system, location and active service plan. Check here for details and limitations.

  • Services are subject to terms and limitations. Availability may vary by vehicle, infotainment system and location. Hulu service: Hulu subscription required. U.S. only. Terms apply. Hulu and Hulu logo are registered trademarks of Hulu, LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Check here for additional details.

  • Available on select 2017 model year and newer GM vehicles with compatible hardware. Third-party trademarks are the property of their respective third-party owners and used under agreement. Requires active service plan and paid AT&T vehicle data plan. Check here for details and limitations.

  • Service varies with conditions and location. Requires active service plan and paid AT&T data plan. Check here for details and limitations. Vehicle must be on or in the accessory position for Wi-Fi to function.

  • Connected Navigation and Real-time Points of Interest (POI) only available on properly equipped vehicles. Requires paid plan or trial. Map coverage available in the U.S., Puerto Rico and Canada. Check here for details and limitations.

  • Spotify app requires active Spotify account. Visit spotify.com/auto on your smartphone, tablet or computer for terms and to set up an account. Available on select model year 2018 and newer infotainment systems with compatible hardware. Select service plan required.

  • Requires active Pandora account. Visit pandora.com on your phone or computer to set up an account. Pandora does not charge a subscription fee or require a lengthy sign-up process. However, customers must set up a Pandora account to customize their favorites and create custom stations.

  • Services are subject to limitations, and availability may vary by vehicle, infotainment system and location. YouTube, the YouTube Icon and related marks and logos are trademarks of Google LLC. Neither General Motors nor its affiliates are responsible for the content provided by YouTube or its products or services.

  • Google Assistant virtual personal assistant is a trademark of Google LLC.

  • Google built-in services are subject to limitations and, availability may vary by vehicle, infotainment system and location. Select service plan required. Certain Google actions and functionality may require account linking. User terms and privacy statements apply. Google, Google Play and Google Maps are trademarks of Google LLC.

  • Eligible 2015 and newer vehicles receive 1 month of OnStar Safety & Security coverage and 1 month of connected services, which includes navigation and Remote Access Plan, and 1 month or 3 GB of 4G LTE data (whichever comes first) from reactivation. Services are subject to Terms and limitations, and capabilities vary by model. Mobile app features require automatic locks and factory-installed and enabled remote start system. When you select a monthly plan within 30 days of activation, you’ll receive an additional 2 months of the plan you select at no additional charge. The 2-month extension is for eligible customers only and excludes Connected customers who have previously participated in a trial. The 2-month extension must be redeemed within 30 days of activation date and requires that you enroll in a monthly service plan and associate a payment method on file. After trial expires, OnStar will automatically bill your payment method each month. Plans containing 4G LTE data are provided by AT&T and will be billed every 30 days by AT&T. Map coverage available in the U.S., Puerto Rico and Canada. You may cancel at any time by pushing your blue OnStar button or by calling 1.888.466.7827. Check here for details and limitations. Availability subject to change.