Real care and comfort come from real humans.
We all have that one friend we can always count on. At OnStar, we have more than 2,000 of them providing 24/7 service. Doesn’t matter what kind of help you need — a flat tire, lost and unwilling to admit it (happens more than you’d know), or just some reassurance in knowing someone is there — your OnStar Advisor has answers and connections to what you need. From Roadside Assistance
Emergency Advisors
For those situations when the stakes are high, we have Emergency Advisors
OnStar made history as the first non-911 company to achieve Tri-ACE status from the IAED.
Whether it’s a crash, a medical emergency, a domestic disturbance, a house fire, dangerous weather or another emergency, we’ll contact the appropriate 911 center to help. We'll request assistance be sent to the location of the emergency and stay on the line to provide critical support until First Responders arrive.
Who’s behind the button?
You know them as the friendly voices behind the button. Let’s go behind the scenes to find out more about our Advisors.
We’re the “passion” in compassion
It’s rewarding to know we’re somebody’s safe space. From assisting during emergencies to helping authorities recover stolen vehicles, our Advisors are committed to the safety and security of our Members.
