5 Things You Should Know About Crisis Assist
From severe weather to natural disasters, read how OnStar Crisis Assist is ready to help you and your loved ones 24/7 throughout the year.
Before you push the button, here’s what you need to know about Crisis Assist.
The U.S. has experienced a record-breaking number of natural disasters in the last decade. In 2020, there were 22 weather or climate disasters that each resulted in at least $1 billion in damages. This includes record-setting wildfires on the West Coast, six hurricanes and unexpected events like a damaging derecho in Iowa and hailstorms in Texas. So far in 2021, a big part of the nation experienced a deep freeze, with historic snowfall from Seattle to northern Texas. The cold weather also caused ice to form across Texas, Louisiana, Tennessee and Alabama. More recently, record-setting heatwaves hit the Pacific Northwest, including places like Washington and Oregon.
With those recent events, plus the upcoming 2021 Atlantic hurricane season, it’s worth taking steps now to make sure you and your family can be prepared for the worst. Crisis Assist*16a is a service that provides you with critical assistance during severe weather, natural disasters and other crises. It includes:
- A 24/7 priority connection to an OnStar Emergency-Certified Advisor
- Routing assistance away from trouble areas
- Help contacting loved ones
- Up-to-date information about the crisis
Whether you need emergency assistance or to connect with a loved one to let them know you’re all right, OnStar*1a is just a button-push away. Below are five things you should know about OnStar Crisis Assist.
OnStar Advisors can do more than you think
Bring OnStar with you on the go
Crisis Assist can help in unexpected situations
Whether you’re at home or on the road, you can rely on OnStar to help in severe weather such as flash floods and winter storms. But OnStar is also there in disasters such as:
- Natural Resource/Man-Made Disasters: Energy/power outages, hazardous material situations or terrorist activity
- Natural Disasters: Earthquakes, landslides, hurricanes, tsunamis, wildfires or volcanic eruptions
The OnStar Command Center is always on alert
OnStar has a central Command Center that monitors severe weather and disaster situations 24/7. In times of disaster, you might not have access to information you need. Our Command Center team works to stay on top of events as they unfold and gather critical information, which may include instructions from your local authorities. You can also check out our hurricane preparedness tips for more information.
The Assistance You Want in an Emergency
In the event of severe weather, a natural disaster or other crisis, OnStar Advisors can provide critical assistance, helping Members find their way to safety and stay in contact with loved ones.