Help in a crash. Even if you can’t ask for it.
Car crash detection. It matters. If you’re in a severe crash, we’ll check to make sure you’re OK. We’ll also tell First Responders exactly where you are and what kind of help you need. Thanks to Automatic Crash Response,* we can be on the line and by your side quickly — and automatically.
Simply put, OnStar crash detection can help save lives.
Here’s how it works:
Using built-in vehicle sensors, a specially trained OnStar Advisor can be immediately connected into your car to offer help.
Even if you don’t respond, our Advisors can give First Responders your location and use Injury Severity Prediction to tell them the likelihood of serious injuries.
OnStar Advisors are also trained and certified* to provide medical assistance until help arrives, ensuring you won’t face the emergency alone.
Stories and Tips
Learn from real OnStar Members and Advisors
SAFETY STORY
OnStar calls for help after snowy crash
A patch of black ice sent them off the road, but Automatic Crash Response made sure help was on the way as quickly as possible.
SAFETY STORY
Automatic Crash Response even helps First Responders
Timothy K. knows safety. He worked in public safety for years, and he saw his share of crashes along the way. But...