We’re a button-push away. 

OnStar Emergency Services when and where you need us.

We’re a button-push away. 

OnStar Emergency Services when and where you need us.


Medical emergencies. Crash emergencies. Weather emergencies. We’re here for you. For all of it. 

Unexpected events can happen any time. After all, that’s what makes them unexpected, right? Whether you’re in a crash, having a medical emergency or need critical assistance, an OnStar Emergency Advisor is ready to help you. If you’re caught in severe weather or a natural disaster, Crisis Assist* can provide special routing assistance and help you locate shelter and resources. If you’re stranded, run out of gas, have a flat tire or need a tow truck, emergency Roadside Assistance* can help get you back on the road quickly. If you have a crash, Automatic Crash Response* lets us know, and we’ll request help for you. We also encourage you to be a Good Samaritan and let us know when you see others who may need help. 


Our specially trained Emergency-Certified Advisors* can give crucial medical advice until help arrives on the scene.  

Life is unpredictable. It’s why we built the Safety & Security Plan. 

Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. Car thieves? We’ll stop them in their tracks.* The OnStar Safety & Security Plan* gives you Turn-By-Turn Navigation*; GM Roadside Assistance* (including towing); and if you’re in a crash,* we’ll check in and request help, even if you can’t ask for it. 

Safety & Security Plan highlights 

Automatic Crash Response 

If you’re in a crash, we’re with you. Even if you can’t ask for help, we’ll request help for you. 

Roadside Assistance 

Whether you’re out of gas, your tire’s flat or your battery is dead, we’ll get you a tow or whatever help you need to get back up and running. 

OnStar Guardian® app 

You’ll have our safety services with you on your phone — wherever you are. Plus, add up to seven family members* or friends, so they’ll have OnStar safety too.  

We’re here for you through all kinds of emergencies.  

Emergencies come in many forms. Here are some of the ways we’re here for you. 

We have your back during a crisis. 

In the event of the unexpected, it helps to know what you can expect from OnStar. Here’s how we can help you through a crisis situation. 

Questions about our Emergency Services? We have answers. 

We’ve answered some of the most commonly asked questions people ask us about our Emergency Services. 

Helping our heroes serve. 

See how OnStar supports the work of first responders. 

Graphic of a Blue Map and an Emergency Entrance

Where’s the nearest hospital? 

Wayne and Michele Barnekow were on the road from Wisconsin to Florida when Wayne had a life-threatening allergic reaction. Michele pushed the red Emergency button. 

Let’s get you started with a free trial — including data! 

If you buy an eligible Wi-Fi-equipped Chevrolet, Buick or GMC vehicle, you can get up to 3 months of unlimited data for your available in-vehicle Wi-Fi Hotspot. Eligible Wi-Fi-equipped Cadillac vehicles can receive up to 8 months of unlimited data*.