Our OnStar Emergency Advisors
Members can also be Good Samaritans by pushing the red Emergency button to request assistance for others.
In severe weather conditions or a crisis, our Advisors provide a fast, knowledgeable resource if you need emergency assistance, help finding a route, or other services. They can also contact family members for you.
There are three ways to access Emergency Services 24/7:
If you're in a crash, built-in sensors can automatically alert an OnStar Advisor and predict the likelihood of a serious injury. An Advisor is immediately connected into your vehicle to see if you need help, even if you can't ask for it. You don't have to do a thing.
Don’t worry — we can still pinpoint your location and send help. When you push the red Emergency button, your OnStar Advisor can use GPS technology to locate your vehicle.
An OnStar Advisor can dispatch help to your location, even if you’re unable to ask for it yourself.
It’s someone who pushes the red Emergency button to help someone else when they see an emergency on the road. An Advisor can use GPS technology and the information you provide to locate the emergency and contact the nearest emergency service provider.
No. Pushing the button connects you to a specially trained OnStar Emergency Advisor
For more information about how to prepare for a crisis, check out our Crisis Preparedness page.