Help: My OnStar account

Help: My OnStar account


How do I set up My Account online?

If you’re an OnStar Member, you can set up an account in your GM Account or tie your OnStar service plan to your existing account. Visit your GM Account and follow the instructions there.

How do I find my OnStar account number?

You can push your blue OnStar button, call 1.888.4ONSTAR (1.888.466.7827), or refer to your Member card or OnStar monthly diagnostics report for your OnStar account number. 

What is in My Account?

Your GM Account is where you can view, manage and change your OnStar or Connected Services* plan and find plans and pricing information tailored to your vehicle. Specifically, you can add to or select a different plan, get your vehicle mobile app information, review diagnostic information,* receive vehicle support, manage maintenance and service,* access an online Owner’s Manual and review helpful how-to content. Log in using your GM Account, OnStar account, vehicle mobile app or My GM Rewards login.

  • Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. OnStar links to emergency services. Check here for details and limitations.

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. Check here for details and limitations.