How do I set up my vehicle’s mobile app?
Follow these important steps to properly activate your vehicle's mobile app. iPhone requires iOS 7.0 or later. Android smartphones require OS 4.0.3 or later.
Which vehicles can I use my vehicle’s mobile app with?
Your vehicle's mobile app is compatible with select 2010–2017 and newer model year Buick, Cadillac, Chevrolet and GMC vehicles. At this time, there are no plans to extend the app to additional 2010 or earlier model year vehicles.
What happened to the OnStar RemoteLink® mobile app?
RemoteLink’s features are now included within each vehicle’s app.
Do I need OnStar to access these features?
Some services require a paid OnStar service plan. For more information about what services are included in which plan, please check the Plans and Pricing page.
Can I access my account from the app?
Yes, you can view your account information, check your plan details, and speak with an Advisor directly from the app.
Can I use Turn-by-Turn Navigation with my vehicle’s mobile app?
Yes. You must have the Guidance Plan, your vehicle's mobile app and an eligible vehicle to use the location search and send functionality.
Can I send a destination to my vehicle from the app?
Yes. Select a location from your contact list, or search for a point of interest. You can then send the directions to your selected location directly to your vehicle's OnStar Turn-by-Turn Navigation system.
What other features do I have in my vehicle’s mobile app?
You can remotely start and locate your vehicle, view Advanced Diagnostics, lock/unlock your doors, sound the horn. Learn more here.
I drive an electric vehicle. Do I have any special features in the app?
Yes. In addition to the standard capabilities of your vehicle's mobile app, drivers will be able to easily manage the capabilities of their electric vehicle with extended range including setting charge alerts, checking on current battery charge level and contacting a dedicated Advisor. This includes:
Help: My OnStar Isn’t Working
Help: My OnStar Account
Help: OnStar Coverage
Help: OnStar Payment Methods
Help: Become an OnStar Member
Help: Advanced Diagnostics
Help: Crisis Assist
Help: Hands-Free Calling