Help: OnStar Smart Driver 

Help: OnStar Smart Driver 

What is OnStar Smart Driver?

OnStar Smart Driver* provides you with information about your driving behavior to help maximize your vehicle’s overall performance, reduce vehicle wear and tear, and help you become a better driver. You will be able to earn badges, get valuable feedback from each trip and access your driving data.

In what countries is OnStar Smart Driver available?

OnStar Smart Driver is currently available in the U.S., Canada and Mexico.

Do I need a paid OnStar service plan in order to participate in OnStar Smart Driver?

Certain features of OnStar Smart Driver are included with your vehicle purchase. The premium features of OnStar Smart Driver+ require a paid plan (Premium, Essentials, Safety & Security, Connected Vehicle or Remote Access).

How much does OnStar Smart Driver cost?

There is no charge for you to enroll in OnStar Smart Driver. However, the premium features of OnStar Smart Driver+ require a paid plan (Premium, Essentials, Safety & Security, Connected Vehicle or Remote Access).

Who can enroll in OnStar Smart Driver?

All OnStar Members with a 2015 model year or newer Chevrolet, Buick, GMC or Cadillac vehicle and an active GM account  (previously Owner Center) can enroll in OnStar Smart Driver. 

What vehicles are compatible with OnStar Smart Driver?

OnStar Smart Driver is available on 2015 model year and newer Chevrolet, Buick, GMC and Cadillac vehicles.

How do I enroll in OnStar Smart Driver?

You can enroll in OnStar Smart Driver using your myChevrolet, myBuick, myGMC or myCadillac mobile app.

What information does OnStar Smart Driver capture?

Upon consent and enrollment in OnStar Smart Driver, depending on vehicle capability, the vehicle will collect specific driving behavior data, including hard braking events, hard acceleration events, speeds over 80 miles per hour, average speed, late-night driving, when a trip occurs and the number of miles driven.

How often is data collected from the vehicle?

OnStar Smart Driver data is collected by OnStar from the vehicle for every ignition cycle.

How does OnStar protect against personally identifiable information from being shared?

OnStar takes the security of its Members’ data very seriously. We use technical, administrative and physical safeguards designed to help protect Members’ information from loss, misuse and unauthorized access, disclosure, alteration, destruction or theft. OnStar doesn’t share personally identifiable information with an insurance company without your express consent.

Will other OnStar Members be able to see my information?

No. Your OnStar Smart Driver information will not be visible to other OnStar Members unless you have shared your vehicle with another individual through Family Sharing.

How soon after a trip will a Member be able to view the data?

Generally, trip data will be available within a few minutes, but it could take up to 24 hours, depending on the length of the trip, traffic on the network and other factors.